Warranty and Return

 

7 Days Return Warranty

 

Problem with the products received:

 

Faulty products can be returned to us if they have the following types of quality defects: broken, not work, please photograph the product that you had received. If you experience the above problems, please contact us immediately at our Support center.

Please ship the package to the designated address provided by the after sales staff. Customers have to cover the shipping fee for the package return. We will provide a partial refund as long we receive the return package; to help us, the customer should provide all relevant tracking information.

 

Out of stock:

 

Some items may out of stock or there may be insufficient products to complete the order during the order processing stage. Our customer service staff will contact you and provide you with a status update. Customers are eligible to ask for a partial Refund (covering some of the item cost and the shipping fee) in the event of not receiving email notification.

 

Missing items, wrong items or package sent

 

A partial refund is offered for missing or wrongly shipped items. We will provide a reshipping service in the event of missing or wrongly shipped accessories, a partial refund on the item fare is offered in the event of accessories being unavailable for reshipping. Please be sure to open the parcel and check the contents before signing for the package

 

Please refer to the following return policies

 

Customer may return the package to the designated shipping address, and cover the shipping fee for returning the package only if the customer service staff have authorized the return.

 

Please contact our customer service for further advice.

 

Customers may return the package to the designated shipping address, and cover the shipping fee for returning the package after receiving the RMA number from customer service.